Thank you for purchasing BIDI™ Stick. 

We value customer satisfaction on every purchase of the BIDI™ Stick. In the case of defective products, please fill out the form below. Your concerns are our priority, and we need your help in resolving the issue. Here are a few important reminders before submitting the form:

• Only products purchased through www.bidivapor.com, authorized retailers, and wholesalers, are viable for return and refund.

• Please include proof of purchase.

• Provide all the necessary information in the form.

• All requests are processed within 2-3 working days. 

• Your request is reviewed accordingly. A return or refund is not guaranteed, especially if the product is counterfeit.